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Qiana E. | Elance
 
176985602337900
Last Sign-in: Jun 20, 2011

Qiana E.

Technical Writer providing quality documentation.
   United States
Durham

Overview

Minimum Hourly Rate $35

Software Engineer with an MBA and over 12 years experience supporting the development of leading-edge technologies.

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Skills (1)

Tested
Microsoft Word 2007 Test
My Score
avg

Service Description

Technical writing firm, specializing in documents for software engineering companies. This includes white papers, installation guides, configuration guides, problem determination guides, user guides, administrator guides, quick start guides, and release notes. Creation of glossaries and indexes will also be offered.

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Employment

Computer Enterprises, Inc.
Technical Writer, Contrator
2009 - Present
Analyzed the needs of the target audience. Studied data and conducted in-depth interviews with subject matter experts to understand the product. Prepared product documentation, including...
International Business Machines Corporation
Technical Writer
2003 - 2009
Wrote clear, accurate, and concise documentation including on-line help systems, installation, configuration, user, and problem determination guides, and messages. Worked across disciplines with a...
International Business Machines Corporation
Software Tester
2003 - 2004
Designed and executed test cases; evaluated results. Delivered accurate and thorough documentation on configuration, implementation, and results of test cases. - Created a "production" lab...
International Business Machines Corporation
Project Manager
2001 - 2002
Identified key areas of customer needs and cost savings. Gathered and documented user requirements and issues; communicated to organization and upper management. - Formulated strategy for...
International Business Machines Corporation
System and Database Administrator
1998 - 2002
Performed UNIX system administration duties, including creating users, installing software and patches, performing backups, and other maintenance activities. CMVC administration support included...

Education

Pfeiffer University at Charlotte
Master of Business Administration
1999 - 2001
Morgan State University
Bachelor of Science in Electrical Engineering
1992 - 1997
Overview  |  Job History  |  Resume/C.V.

Keywords

research
technical writing
problem determination
written communication
verbal communication
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Identity
Username
QianaEaglin
Type
Individual
Member Since
February 2009
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Qiana E. | Elance

Qiana E.