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Stephanie D. | Elance
 
176985602337900
Last Sign-in: Jan 13, 2010

Stephanie D.

Administrative Support for the Busy Entrepreneur
   United States
  |   Newark, DE

Overview

Minimum Hourly Rate $9

6 years medical office experience in collections, special projects per the request of the supervisor or manager using Microsoft office tools. 3 years experience helping local storyteller administrate his business. Organizational and communication skills are strong and vital to my business.

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Skills (5)

Tested
Call Center Skills Test
My Score
avg
Email Etiquette Certification
My Score
avg
Computer Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Office Skills Test
My Score
avg

Service Description

I am interested in helping support businesses that are becoming so successful that they need help administrating their business but don't want the headache of hiring a full or part time employee.

As the administrator for local professional storyteller, Michael Forestieri of Tell It Like It Is, I covered many activities that were required to make the everyday operations smooth and functional. I was required to use Quickens Home and Small Business software for bookkeeping and mileage tracking. We used Daylight software to manage his extensive contact database and the sister program, Billings, to invoice and keep track of payments. I also created brochures, business cards, posters, and other marketing materials as needed. I was also responsible for internet research and marketing to upgrade his website and advertisement capabilities.

With the English Language Institute's American Host Program, I sub-contract to provide coordination services as part of a team. I work with another individual to provide American hosts to foreign students that come from all over the world to ELI to learn English. I also host students myself. This job requires excellent, and simple, English speaking skills, good email manners, good phone etiquette, and some marketing skills. I normally email and call our hosts to match a student with them, meet with the students in an orientation meeting and explain the program and email the students information and updates about the progress of their...

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Employment

English Language Institute at the University of DE
American Host Program Co-coordinator
2007 - Present
Responsible for coordinating, with a team member, foreign students with American Hosts in a friendship program designed to meet the cultural and language skill needs of ELI students.
Tell It Like It Is
Administrator
2006 - Present
Hospital Billing and Collections Service
CSR
2002 - 2005
Brandywine Medical Management Services, Inc.
CSR
1999 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

administrative
support
data-entry
bookkeeping
scheduling
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QSBAS
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Member Since
June 2008
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Stephanie D. | Elance

Stephanie D.