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Queen J. | Elance
 
176985602337900
Last Sign-in: Mar 27, 2015

Queen J.

Virtual Assistant, Admin, Consultant
   United States
  |   Orlando, FL
  |  7:18 am Local Time

Verified Freelancer

Queen J.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $15

Thank you for visiting my profile. I am a Freelancer & Consultant that works with individuals & professional businesses in the Healthcare/Medical and other industries around the world.

My personal branding slogan: "I provide top-notch administrative services that reduce backlog, improve customer service, and optimize processes for ROI (return on investment) and efficiency. Your focus should be on growing and expanding your business."

I have been employed at US hospitals and health insurance companies for the last 9 + years. My job duties...

Read More »
Feb 25, 2015|Virtual Assistant|Private|Completed
|
5.0
Jan 26, 2015|Other - Finance & Mgmt|Private|Completed
|
5.0
Jan 9, 2013|Data Entry|Private|Completed

View All »

Portfolio

Created a 1000 word article to help educate consumers on health insurance for an up and...
Researched and negotiated space rates and availability for a one day Yoga teacher...

Skills (15)

Tested
Data Entry
Health Insurance
Insurance Consulting
Computer Skills
Medical
Administrative Support
Healthcare
Medical Claims
General Office Skills
Office Skills Test
My Score
avg
Microsoft Excel
Medical Records Research
Process improvement
Typing
Project Management
Microsoft Office

Service Description

Here is a list of services I offer.

-Eligibility and Benefit Checks
-Insurance Contract setup (In-network)
-Assist with front/back office duties
-Authorization/Referrals
-Insurance Follow-ups
-Denial Management
-EOB (Explanation of Benefits)
-Data entry, Data loading
-Patient Management
-Administrative Support
-EMR (electronic medical records)/EHR
-Process Improvement
-Project Management
-Medical Terminology
-Healthcare Insurance (commercial, government)
-Patient Scheduling
-Claims
-A/R collections with third party payers
-Training Documentation/Training Process
-Workflow redesign

Here are some of the programs, sites, and softwares I also have experience using:
Google Drive
Google Calendar
Webex
MAC-iWork Suite & Microsoft Office for MAC.
PC-Microsoft Office Suite.
Box.com
Genbook
Schedulicity
Skype

Don't take my word for it. Here are a few performance feedbacks!

“Queen is focused on the customer and the outcomes and works within her own team and others to deliver what is expected.” R. Chism, former supervisor @ United Healthcare

"You were very thoughtful in explaining everything and very detailed oriented-great feedback!" TruStage via usertesting.com

“Great work, on time and on budget." Client on Elance.com

“Queen did amazing work on this project. The clarity and organization of the results she provided was fantastic. She had obviously done thorough research to find these results, and even negotiated some of the rates which was great. She followed my instructions...

Read More »

Employment

Usertesting.com
Freelance-Usability Web/App Tester
2014 - Present
Analyze websites/apps to help businesses increase user retention, conversion, and profitability. I provide practical end-user feedback on website concepts, prototypes, new idea, design, user...
Self Employed
Freelancer/Consultant
2013 - Present
I provide administrative and consulting services to businesses and professionals around the world. Major responsibilities include: managing claims resolution projects, health insurance article...
United Healthcare
Sr. Provider Data Analyst
2007 - 2014
Network Management and Business Operations: Claims, Data Entry, Contracting, Project Management, Auditing. Experienced working with Physicians, Hospitals, and Ancillary providers.

Education

Polk State College
Associate In Arts In Liberal Arts and Sciences
- 2002

Keywords

US Health Insurance
Medical Insurance
Medical Claims
Collections
Accounts Receivable
Medical Scribe
Project Management
Virtual Assistant
Administrative Assistant
Data Entry
Typing
Healthcare
Insurance
Patient Management
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
2
1
3
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
QueenJ
Type
Individual
Member Since
November 2012
Elance URL
Verifications
0
Queen J. | Elance

Queen J.