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Kannan R. | Elance
 
176985602337900
Last Sign-in: Aug 18, 2015

Kannan R.

   India
  |   Chennai, Tamil Nadu

Overview

Enterprise Desktop management ~ End to End project management ~ End User computing ~ Windows/ Network Administration ~ ITIL ~ Incident and Problem Management ~ VMWare/ Citrix Administration ~ Vendor Management ~ Team Management ~ Client Escalation Management

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Portfolio

Skills (10)

Tested
ITIL
IT Service Management
Citrix
Enterprise Desktop Management
Site Administration
Windows
Customer Service
Requirements Analysis
Virtualization
Windows Server

Employment

Looking for new challenges....
IT Infrastructure Consultant
2015 - Present
End User Computing, Desk Side Support management, Team Management, Project Management, Incident, Problem and SLA management, Reporting, Vendor management, Client Escalation. Technical Consulting-...
Tata Consultancy Services
Ast. Consultant
2007 - 2015
Enterprise Desktop management, End User computing, Windows/ Network Administration, ITIL, Incident and Problem Management, Vendor Management , Team Management, Client Escalation Management, End to...
Tata Consultancy Services
Regional Lead
2014 - 2014
End User Computing Services - Incident Management, SLA Management, Project Management, People Management, Escalation Management, Vendor Management, Service Delivery
Tata Consultancy Services
IT Infrastructure Services
2011 - 2014
Enterprise Desktop Services and Engineering
Sutherland Global Services
Sr. Technical Executive
2004 - 2007
Team Management, Subject Matter Expert- DELL Hardware, Windows OS troubleshooting, Technical Support, Voice support, Escalation Management, Vendor management.
HCL Infosystems Ltd.
Technical Executive
2003 - 2004
Client Server Tech support, Infrasture Support, Enterprise Desktop Support, Network and Server Administration, AMC Management.

Education

Anna University
Bachelor's degree
-
CNPT college
Diploma
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
Jobs
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0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
R_Kannan
Type
Individual
Member Since
August 2015
Elance URL
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0
Kannan R. | Elance

Kannan R.