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Rachel Edwards | Elance
 
176985602337900
Last Sign-in: Jul 25, 2012

Rachel Edwards

Conscientious & Hard Working Individual
   United Kingdom
  |   Wallasey , Merseyside

Overview

Minimum Hourly Rate $22

Hello my name is Rachel and I live in the North West of England. I am an organized, honest dedicated worker, learning quickly new skills and completing any task given with full commitment. I have good communication and written skills and I am a friendly and diplomatic person who likes problem solving. I am a competent user of all MS Window operating systems and am very familiar with Wireless Networking. I am a conscientious and hard working individual with a passion for problem solving and completing a job well and efficiently.

Due to...

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Portfolio

National Customer Service Week - Gained whilst working for Virgin Media.
Business & Administration Apprenticeship - gained whilst working for Virgin Media
Nice nomination from a co-worker.
City and Guilds in Computing and Networking
Quality of Service Certificate for Customer Service & Technical Support - gained...
Accreditation in Technical Support - gained whilst working for Telewest...pre Virgin Media
NPS Feedback whilst working for Virgin Media for good customer care & Technical...
Excellence in Customer Care - gained whilst working for Virgin Media.

Skills (10)

Tested
Wi-Fi
Windows XP Administration
English Grammar
Editing
English
Call Center Skills
Computer Skills
Customer Service
Email
General Office Skills

Service Description

I can offer excellent support using remote access for all windows platforms with the uppermost professionalism and courtesy, resolving computer issues and with the Internet and home networking. I can research efficiently and would complete copy typing with care.





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Keywords

Computers
Support
Administration
Typing
WiFi
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
racheledwards
Type
Individual
Member Since
April 2012
Elance URL
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Rachel Edwards | Elance

Rachel Edwards