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Romanoff J. | Elance
 
176985602337900
Last Sign-in: Jul 23, 2014

Romanoff J.

results-oriented
   Philippines
  |   Manila, NCR
  |  4:02 pm Local Time

Overview

Minimum Hourly Rate $13

I've spent the last eight years working full-time as a Customer Service, Sales and Technical Support Representative for a Call Center Company that specializes in outsourcing business processes for companies mostly in the US. During that time, I had the opportunity to handle almost everything outside of my scope of support including inquiries, payments, billing, and retention.

I was also a College Professor for 10 years in various Colleges and Universities here in the Philippiines.

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Skills (10)

Tested
Administrative Support
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Computer Skills
Computer Competency
My Score
avg
Passed
Customer Service
Customer Service
My Score
avg
DSL Troubleshooting
Technical Support
Virtual Assistant
English Grammar
English Grammar
My Score
avg
Passed
English Spelling and Grammar
My Score
avg
Passed
Internet Marketing
Social Network Administration

Service Description

Technical Support, Admin Support, Payments, Ordering, Sales, Billing, Retention, Chat/Email Support, Online Teaching

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Education

De La Salle University
Master in Philosophical Research
1993 - 2004
San Beda College
Bachelor of Arts Major in Philosophy and Letters
1984 - 1990
Overview  |  Job History  |  Resume/C.V.

Keywords

administration
virtual assistant
technical support
email support
marketing and sales
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
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Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
rafi_316
Type
Individual
Member Since
September 2010
Elance URL
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0
Romanoff J. | Elance

Romanoff J.