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Leanbox S. | Elance
 
176985602337900
Last Sign-in: Aug 25, 2014

Leanbox S.

Real support, really fast
   France
  |  4:12 am Local Time

Overview

Minimum Hourly Rate $5

Leanbox is a call center servicing customer at an international level. Respecting the highest standards, relying on established and efficient technology, we have your best interest our heart.

Our staple is to serve you fast, well, with your satisfaction as a measure of our mutual success.

Leanbox specializes in call center management , administrative support and offers services and solutions for global management of remote customer relationship, covering the entire customer life cycle - pre-sales, sales, customer service, support,...

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Portfolio

2 columns design for a lifestyle social network
Registration pop in with social logins (Facebook / Twitter) for a social network
Landing page for deal offers
Back office interface to manage a planning

Skills (10)

Tested

Service Description

CALL MANAGEMENT
Inbound Calls :
* SME welcome call
- Switches to a dedicated number
- Transfer of all your messages (email, SMS)
- Personalisez weclom call (script, language, typical responses)
- Call Screening
- Appointments management
- Implementation within 24hrs
* Customer Service (collecting orders, etc.).
* Support / Customer Support

Outbound calls :
* B2B & B2C sales
* Qualifi cation fi le & data collection
* Polls
* Communications on products

BPO
* Data entry
* Search (web and offline)
* Online content
* Lead generation
* Translation
* Social Media Marketing


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Employment

Freelance consulting
User Experience Engineer - Freelance
2006 - 2012
In charge of ergonomy, product design, development manager and community manager for various clients.

Education

Ecole Centrale d'Electronique
Master of Science, IT Engineering Degree
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

BPO
call center
data entry
admin support
translation
social media marketing
helpdesk
calendaring
online content
office skills
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Private
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Identity
Username
Rainergo
Type
Individual
Member Since
April 2012
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Leanbox S. | Elance

Leanbox S.