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Raj V. | Elance
 
176985602337900
Last Sign-in: Sep 11, 2014

Raj V.

Call Center Expert
   India
Mumbai

Overview

Expertise in Call Quality, Operational Customer Experience, Process Excellence and Transformational Solutions - I have over 16 years of experience in the areas of Customer Service, Training, Operations, Vendor management, Call Quality, Customer Experience, Process Excellence and Process Transformation . The last 14 years in the BPO / BPM sector have given me an opportunity to work and experience Banking, Telecom, Travel, Shipping / Logistics and Utilities domains. While I began my career in a shipping company, I have worked and trained in...

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  • 12 months
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raj-breakfree
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September 2014
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Raj V. | Elance

Raj V.