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Franklene B. | Elance
 
176985602337900
Last Sign-in: Mar 6, 2015

Franklene B.

Customer Service, Data Entry,Sales, Email Handling
   Philippines
  |   Cebu City, Cebu
  |  8:21 am Local Time

Verified Freelancer

Franklene B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I worked as a Data Entry Operator and Data Encoder for more than 3 years. I know MS Applications like MS Word, MS Excel, MS Powerpoint. Through intensive training and experienced, I honed my skills in Data Entry and Data Encoding wherein I believe that quality is the most important factor being a Data Entry Specialist.

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Portfolio

Analyze the information found in the form and carefully input it to the client's database
Researching on different kinds of information
Web research on recipes and manually add it to the client's database

Skills (8)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Researcher
Live Chat Customer Service
Customer Service
Customer Service Test
My Score
avg
Passed
Data Entry
Technical Support
English

Service Description

I can provide very good quality in every work I do. Quality is the most important matter to me. I can do typing. I can type more than 60 words per minute.

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Employment

TeleTech Customer Care Management Phils., Inc
Email and Chat Support Representative
2013 - Present
Communicate to customers through email and chat services. Assisting customers on their inquiry, order status, technical issues, website issues, and more. Customer Satisfaction is our main goal....
Sykes Asia Inc.
Customer Service Agent - Data Entry
2012 - 2013
Invoice Data Keying Check Amount Data Entry Scanning of checks (Illegible or Legible) Balancing of Invoice Amounts Data Keying
Lighthouse IP Group
Data Editor / Data Entry Operator
2011 - 2012
Trax Technologies
Data Entry Operator
2011 - 2011
Fastrak Services Incorporated
Validator / Data Entry
2010 - 2011
Xlibris Corporation
Data Encoder
2010 - 2010
Affiliated Computer Services
Data Entry Operator
2008 - 2009
Jo Net's Internet Cafe
Computer Attendant
2007 - 2007

Education

Technical Education and Skills Development
Consumer's Electronics Servicing NC II
2009 - 2009
University Of San Jose Recoletos
Bachelor of Science in Computer Science
2003 - 2007

Keywords

Data Entry Specialist
Data Encoder
Typing
Web Research
Transcription
Live Chat
Customer Service
Email Support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Identity
Username
rank3franklene
Type
Individual
Member Since
January 2012
Elance URL
Verifications
0
Franklene B. | Elance

Franklene B.