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Monique Philpot | Elance
 
176985602337900
Last Sign-in: Mar 7, 2013

Monique Philpot

Expert Customer Relations Management Specialists
   United States
  |   Detroit, MI

Overview

Minimum Hourly Rate $16

Results-driven professional with more than 20 years of progressive experience in supervision and team leadership in educational and service organizations with a proven ability to maintain a high degree of confidentiality, exercise good judgment, and contribute to efficient operations with the ability to follow, promote and implement industry standards.
Expertise in Front Office Management; Customer Service and Problem Solving/Reasoning/Creativity; Project and Operations Management; Customer Relations Management (CRM); Microsoft Office...

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Skills (10)

Tested
Office Skills Test
My Score
avg
Expertise in Front Office Management
Customer Relations Management (CRM
Problem Solving/Reasoning/Creativity

Service Description

MONIQUE P. PHILPOT
3626 Concord
Detroit, Michigan 48207



QUALIFICATION SUMMARY

Results-driven professional with more than 20 years of progressive experience in supervision and team leadership in educational and service organizations with a proven ability to maintain a high degree of confidentiality, exercise good judgment, and contribute to efficient operations with the ability to follow, promote and implement industry standards.

Expertise in Front Office Management; Customer Service and Problem Solving/Reasoning/Creativity; Project and Operations Management; Customer Relations Management (CRM); Microsoft Office software, Windows XP, Vista, Visio; Davox Call Manager and other Call Management Systems; Flexibility/Adaptability/Managing Multiple Priorities and Analytical/Research Skills.

PROFESSIONAL EXPERIENCE

Office Manager
Eaton Academy 4/2011 Present
Maintain office efficiency by designing and implementing office policies, establishing standards and procedures. Facilitate student enrollment process as well as student recruitment. Liaise with other agencies, organizations and groups, control correspondences and prepare time sheets. Review and approve supply requisitions, maintain office equipment, define procedures for record retention, update and ensure effective transfer of student files and records and dispose records according to retention schedules and policies.

Executive Administrative Assistant to the Principal
Detroit...

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Overview  |  Job History  |  Resume/C.V.

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Part time
Virtual Assistant
Receptionist
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raynique
Type
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Member Since
March 2013
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Monique Philpot | Elance

Monique Philpot