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Rhoda B. | Elance
 
176985602337900
Last Sign-in: Jul 12, 2015

Rhoda B.

Experienced Customer Service
   Philippines
  |   Taytay, Rizal

Overview

Minimum Hourly Rate $5

I have 8 years of experience in Customer Service, Technical Support assisting U.S. and UK customers.

I can provide phone support and customer satisfaction. I will do everything I can to delight your customers. I am a full-time freelancer and can work anytime.

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Skills (9)

Tested
customer service
sales
collections
chat support
email support

Service Description

I am an experienced Customer Service Representative for 8 years. I am a fast learner and a goal oriented person. Willing to train and accept challenges.

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Employment

Results Manila
Listener Care Representative
2014 - 2015
? Answer and resolve customer query regarding their Satellite Radio ? Process Satellite Radio Activation ? Collecting Payments ? Provides Customer Satisfaction
Magellan Solutions
Technical Support Representative
2011 - 2012
? Answer and resolve customer query regarding their Bluetooth wireless headset ? Answer E-mail concerning about customers query for Bluetooth wireless headset ? Escalate issue to Level 4 for follow...
Transcom Worldwide Philippines Inc.
Technical Support Representative
2008 - 2010
? Answer and resolve customers query regarding their broadband/internet connection ? Answer customers query regarding their billing, account issue ? Answer E-mail and white mail for technical and...
Teletech Customer Care Mgmt. Inc
Technical Support Representative
2007 - 2008
? Answer customers query regarding their broadband/internet connection
Alorica Phils Company
Customer Interaction Representative
2006 - 2007
? Answer customer query regarding their globe account issue

Education

Rizal Technological University
Bachelor of Science in Engineering
2001 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

Self oriented and goal oriented person. Can work under pressure. Willing to accept changes.
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Identity
Username
rbautista01
Type
Individual
Member Since
June 2015
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Rhoda B. | Elance

Rhoda B.