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Lydia H. | Elance
 
176985602337900
Last Sign-in: Oct 16, 2014

Lydia H.

   United States
  |   Cordova, TN
  |  4:19 pm Local Time

Overview

I have a natural ability to manage workloads and oversee daily tasks to ensure job performances meet or exceed expectations. I am highly skilled with computers and using programs such as Excel and Microsoft Word. I have experience working with and exchanging information with other departments. I am proficient in multi-tasking and possess strong leadership and interpersonal skills along with excellent problem solving skills. I am flexible, detail-oriented, and always handle myself professionally when dealing with an unusual or emergency...

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Skills (10)

Tested
Employee Training
Data Entry
Operations Management
Microsoft Word
Microsoft Excel
Ideas Development
Pitching Ideas
Client Rapport
Communication
Customer Experience

Employment

Bassett Furniture Industries, Inc.
Customer Care Specialist
2014 - Present
• Support staff works with customers to arrange payment for merchandise • Provide follow up on customer service issues • Assist with accounts receivable • Assist with point of sale transactions •...
Telerx
Processing Specialist
2014 - 2014
• Input information from a variety of sources into computer database • Read source documents and enter data in specific fields using keyboards or scanners • Enter, transcribe, record, store, and...
Ethan Allen Global, Inc.
Operations Administrator
2013 - 2014
• Manage the flow of information regarding status of customer orders and deliveries, follow – up service, etc. between the service center and the design center staff. • Ensure all cash...
Ethan Allen Global, Inc.
Client Services Specialist
2013 - 2013
• Greet all customers and guest upon entering Design Center and provides appropriate assistance. • Learn and use language of design and home furnishings to assist clients in getting oriented to the...
Regions Financial Corporation
Relationship Banking Associate
2013 - 2013
• Attain aggressive sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank products and services to meet clients needs •...
Memphis City Employees Credit Union
Teller
2012 - 2013
• Provided members with courteous and professional teller service. • Handled face – to – face banking transactions in a branch, including but not limited to processing deposits, withdrawals,...
Zale
Jewelry Consultant
2012 - 2012
• Provided outstanding customer service to each and every client. • Generated and maintained business through various methods of client telling and sales to exceed personal and store sales goals....
SunTrust Bank
Teller I
2011 - 2012
• Provided industry leading service • Complete transactions according to established guidelines • Identify referral opportunities and makes appropriate referrals • Participate, support and develop...
Jared the Galleria of Jewelry
Sales Support
2010 - 2011
• Responsible for engaging customers in conversation to understand their needs and objections. • Presented merchandise and detailed information on features and benefits. • Offered extended...
Grace Christian Fellowship Church
Administrative Assistant | E-Commerce Manager
2007 - 2010
• Managed and maintained the church’s product websites. • Managed the day-to-day operations of the office • Organized and maintained files and records • Planned and scheduled meetings and/or...

Education

Oral Roberts University
Bachelor's degree
-
Gateway Christian Schools
High School Diplomas
-
Overview  |  Job History  |  Resume/C.V.

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Identity
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Member Since
October 2014
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Lydia H. | Elance

Lydia H.