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Reagan Init | Elance
 
176985602337900
Last Sign-in: May 9, 2015

Reagan Init

Experienced HR Associate and Customer Service Rep
   Philippines
  |   Tanza, Cavite

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Overview

Minimum Hourly Rate $3

Bachelor degree holder with 7 years work experience in Human Resource Managent and Customer Service. I value client satisfaction so I never stop until I get my client satisfied. My policy is to accomplish assigned jobs on time. I work hard but I work with fun because happiness is also a part of quality work.

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Portfolio

This is a recording of my voice simulating an inbound customer service call. I uploaded...

Skills (10)

Tested
Human Resource Management
My Score
avg
Customer Service
My Score
avg
Telephone Etiquette
My Score
avg

Service Description

There are a wide range of responsibilties that was assigned to me in my 2 year experience as HR Associate including filling, processing leaves, time keeping, screening, calling qualified applicants, interviewing, orientation, training and other related jobs assigned from time to time. I also have 5 years experience in the call center industry and was assigned to different tasks including, handling email, data entry, solving customer issue, telesales and upselling, inbound call, outbound call, cold calling, handling billing inquiry, processing customer request and many more. I received several recognitions and awards including team player of the month, merit award for perfect attendance and top performer of the month.

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Employment

De La Salle Health Science Institute
Human Resource Management
2012 - 2015
I have variety of duties and responsibilities on a day to day basis. These inludes filing, screening, calling qualified applicant, processing leaves, time keeping, conducting initial interview,...
National Pen Company
Customer Service Representative
2007 - 2008
National Pen Company is an inhouse call center based in United States. The product of this company is not limited to pens but various promotional items. My main responsibility in this company is to...
Ambergris Solutions
Customer Service Representative
2003 - 2007
Ambergris Solutions was a leading outsourcing company but later acquired by Telus. In this company I was responsible in handling customer complaints, resolve billing dispute, process customer...

Education

De La Salle University Dasmarinas
Human Resource Development Management
2008 - 2012
Mapua Institute of Technology
Electrical Engineering
2000 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Human Resource Management
Recruitment
Virtual Assistant
Customer Service
Phone Support
Outbound Sales
Email Handling
Data Entry
Transcription
Project Management
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  • 12 months
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Identity
Username
Reagani
Type
Individual
Member Since
February 2015
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Reagan Init | Elance

Reagan Init