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Rebecca M. | Elance
 
176985602337900
Last Sign-in: Jun 12, 2017

Rebecca M.

Admin Support and Technical Assitant
   Philippines
  |   Las Pinas, Calabarzon
  |  5:32 pm Local Time

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Overview

Minimum Hourly Rate $10

Call me Bex - A hardworking, flexible and passionate freelancer that will treat your business as my own.

I am a self motivated individual, seeking for a position in a well established client that will provide opportunities for career advancement that suits my qualifications. I can work in minimal supervision and I can guarantee a finished task that will exceed client's expectations.

I am an experienced technical customer assistant for 4 years before I got promoted as a Workforce Analyst. With over eight years of customer service...

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Nov 12, 2015|Customer Service|$16,164|Completed

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Skills (10)

Tested
Excel
My Score
avg
Passed
English Spelling
My Score
avg
Passed

Employment

Elance
Customer Support Tier 2
2015 - Present
A Support Agent is responsible for creating customer delight through thoughtful, compassionate, and efficient communication. Specifically, the responsibilities of this role include: - Deliver high...
Colgan Team at Re/Max
Appointment Setter
2014 - Present
Responsible for: 1. Calling all prospective sellers in Northern VA area 2. Booking appointments for Sellers 3. When booking appointments for Sellers, a Seller Qualifying Questionnaire will be...
oDesk Corporation
Client Success Educator
2014 - 2015
Responsible for: -First point of contact for all new clients. - Help create job postings, source potential freelancers, invite freelancers and assist in vetting these freelancers. - Walk clients...
Rossetti Realty Group (California Real Estate Comp
Inside Sales Agent
2014 - 2014
Responsible for: 1. Calling, texting, emailing all prospective buyers and sellers. 2. Booking appointments for Buyers to view homes. 3. When booking appointments for Sellers, a Seller Qualifying...
First Advantage Philippines
Workforce Analyst
2012 - 2014
Solely handles Workforce Management tasks: Scheduling; Reports; and, Real Time Monitoring. I also handle the admin tasks for our agents' phone tool as well. - Real Time Management - Monitors...
Alorica Inc
Workforce Analyst
2010 - 2012
Real Time Monitoring for Global Accounts
Convergys Phils
Technical Support Representative
2008 - 2010
Technical Support for a telephone company, handling a bundled package for VoIp, TV and internet connection.
Sykes Asia, Inc
Technical Support Representative
2006 - 2008
Email and Chat Technical Support for Yahoo! VoIp

Education

University of Perpetual Help System DALTA
BS Electronics & Communications Engineering
2001 - 2006
Overview  |  Job History  |  Resume/C.V.

Keywords

excel
workforce
admin assistant
virtual assistant
customer support
data entry
reports analyst
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  • 12 months
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Identity
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rebeccamata
Type
Individual
Member Since
January 2014
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Rebecca M. | Elance

Rebecca M.