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Ma. Theresa Talamo | Elance
 
176985602337900
Last Sign-in: May 14, 2014

Ma. Theresa Talamo

Customer Service Expert, Risk Management Analyst
   Philippines
  |   Makati, Philippines

Overview

Minimum Hourly Rate $5

7 years of experience working as a Customer Service Representative for Business Process Outsourcing (BPO) and supported a well-known Financial Institution have made me possess confidence with excellent communication skills and establish great rapport. I am well experienced in Customer Advocacy, Collections, Fraud Prevention and Risk Management. I am trained to perform with quality and handling time as objectives. I am seeking for opportunities to work as a Virtual Assistant or in any Customer Service related posts.

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Skills (6)

Tested
Customer Service Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed
Quality Specialist

Service Description

Working at a credible, prestigious and one of the largest financial firm has made me a well renowned individual. Previous companies have oriented me with Customer Advocacy helping Customers repair their credit standing by great negotiation, help customers prevent accounts from being affected by fraud and make sure they are well taken cared of. I WORK ON A WIN-WIN SITUATION.

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Overview  |  Job History  |  Team  |  About the Company

Keywords

Customer Service Expert
Customer Advocate
Risk Management Analyst
Company Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
reesest101
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Member Since
April 2014
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Ma. Theresa Talamo | Elance

Ma. Theresa Talamo