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Regina R. | Elance
 
176985602337900
Last Sign-in: Apr 14, 2014

Regina R.

Quality Service and Accurate Results
   Philippines
  |   Pasig City, Metro Manila

Verified Freelancer

Regina R.'s identity has been verified.  Learn More

Overview

I have a bachelor's degree in Psychology and Marketing, with experience working for Multinational companies like Citibank and Shell, doing back office support, data analysis and research. I have excellent procifiency in Microsoft office, and have attended trainings to further increase my knowledge in the use of Microsoft Excel and Word.

I believe in providing quality service and accurate results because I am an achiever and I do not believe in mediocrity. Working for multinational companies has also trained me to exceed customer's...

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Apr 11, 2014|Research|Private|Working
Apr 7, 2014|Data Entry|Private|Working
Dec 23, 2013|Research|Private|Working
Nov 28, 2013|Research|Private|Working

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Portfolio

I needed to rewrite an article in three different ways for posting to different sites.
Created a worksheet to easily track employee productivity.
I made a Powerpoint presentation based on a review of a CMS.
I revised a monitoring sheet for applicants to make it easier to follow and user-friendly.

Skills (10)

Tested
English
English Speaking Test
My Score
avg
Management Skills
Management Skills Test
My Score
avg
Microsoft Excel
Microsoft Word
Editing
Admin Assistant
Computer Skills
Customer Service
Data Entry
Email Handling

Service Description

I specialize in Data Entry into software program and application, Data mining, Internet research, Back office support, data analysis, financial analysis, and sales and marketing.--





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Employment

Philippine Savings Bank
Department Head
2008 - 2011
Oversaw and supervised the performance of the department through monitoring of 4 unit heads, 8 collection officers and 100 collection assistants to ensure that the...
Shell Shared Service Centre
Process Manager
2007 - 2008
Supervised a team of 65 credit representatives handling cash application, collection, reconciliation, document requests, research of payment discrepancies for assigned portfolios for Shell...
Allied Banking Corporation
Department Head
2007 - 2007
Was in charge of setting up the Credit, Collections, and Risk Management Units of the Credit Card Department in line with the launching of the bank’s credit card business. Headed the Credit cycle...
Equitable Card Network Inc.
Credit Officer
2003 - 2006
Assisted in managing the Credit Department, monitored department productivity and efficiency, and proactively identified process improvements to reduce turnaround time and increase work life...
Citibank N.A.
Credit Officer
1999 - 2003
Provided support to Credit Department Head in overseeing daily production and monitoring department productivity and efficiency. Ensured that all credit decisions are made in compliance with...
Citibank N.A.
Collections Officer
1995 - 1999
Assisted in controlling losses with the use of various tools and strategies to prevent delinquent accounts from being written-off. Handled a team in meeting the target flow rate....

Education

De La Salle University
Bachelor's Degree in Psychology and Marketing
1990 - 1994

Keywords

data entry
typing
microsoft office
excel
virtual assistant
My Snapshot
6
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.2
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Regina_323
Type
Individual
Member Since
January 2008
Elance URL
Verifications
0
Regina R. | Elance

Regina R.