I am a 34 years old, have my own small business of making a lumpia wrapper.
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We cater a various markets in manila supplying our LUMPIA WRAPPER products.
As I proved to myself and to all that I can run a business with a Good profit with my guts and nice leadership to my people or employee...
I decided to post my profile to find a job that can boost me to excel my craft as well as I gain an income.
This application is significant for me because I had never been an employee eversince, that's why I am excited to have a very first time job and so...
Description: Customer Service Representative
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
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