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Reiza May N. | Elance
 
176985602337900
Last Sign-in: Apr 19, 2017

Reiza May N.

Expert VIRTUAL ASSISTANT, CUSTOMER SERVICE OFFICER
   Philippines
  |   Los Banos, Laguna

Overview

I am a highly-skilled CUSTOMER SERVICE and VIRTUAL ASSISTANT with substantial experience in customer service operation and fulfillment strategies. I have provided excellent customer service to clients, Concentrix, eBay and PayPal , successful companies that are operating world wide.
I have been trained to assist our clients' customers by efficiently diagnosing and resolving technical issues and inquiries, to address customer inquiries and problems, and sometimes, to promote additional products or services, and to follow up with customers...

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Aug 2, 2014|Virtual Assistant|Private|Completed
Mar 22, 2014|Virtual Assistant|Private|Completed
|
5.0
Nov 10, 2013|Virtual Assistant|Private|Completed
Jul 31, 2013|Data Entry|Private|Working

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Skills (9)

Tested

Service Description

I have been trained to assist our clients' customers by efficiently diagnosing and resolving technical issues and inquiries, to address customer inquiries and problems, and sometimes, to promote additional products or services, and to follow up with customers to assure satisfaction, respond to queries, solicit further sales and solve or refer problems.
I am very good at building a rapport over the phone, backed with good communication and customer service skills. The required amount of training in this field, if provided by you, would make me well prepared to take up the responsibilities and I assure you that you would not regret your decision in hiring me.

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Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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reiza
Type
Individual
Member Since
December 2011
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Reiza May N. | Elance

Reiza May N.