Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Resources TECH | Elance
 
176985602337900
Last Sign-in: Nov 19, 2015

Resources TECH

Customer support, IT solutions, Administrative
   Pakistan
  |   Lahore, Punjab

Overview

Minimum Hourly Rate $11

At Resources we are here for providing our clients exceptional services and are highly professionals in doing so. With over past experience of more than 5 years we are line up to work for anything to source our clients with the power of work force they demand.
We are motivated and keen in providing fast support and administration needs to our customers and clients. We work 24/7 to make sure everything is done and completed on time.
We have team of specialists who are dedicated to work for any task that has been assigned to them.

I...

Read More »

Skills (10)

Tested
Administrative Support
BPO Call Center
Call Center Skills
Computer Skills
Customer Service
Data Entry
Email
Email Etiquette
Email Handling
Internet Research

Service Description

Skills and specialization :-
We are a team of energetic professionals committed to perform unmatched services for our clients and always make sure that our infrastructure and human resources are up to the latest standards by upgrading infrastructure and conducting regular training for our employees. This will ensure that our clients will receive the best and highest quality service uninterruptedly.

Call Center tools used by Us
Predictive Dialer Phone System
Database Integrated Soft Phone
Call Management System
CRM(Custom Relations Management) Tools
Agent Productivity Analysis System
Call Monitoring
Call Coaching
Call Recording

We offer various services to our valued clients including,
Back Office
Data Entry
Software Outsourcing
Email Marketing
CMS Customization

Specialties
Customer Services
Strategic Planning
Training
Sales & Marketing
Problem Solving
IT Proficiency
Team Leadership
Project Management
Budget Controls
Change Management
Operational Management
Financial Control

ASP.NET with SQL Server
HTML5
Microsoft SharePoint Designer 2007
Search Engine Optimization
Advanced PHP
MySQL
ASP.Net 3.5 using C#
AJAX
Joomla! Coding Techniques


* E-mail Support
* Live Chat Support
* Administrative Support
* Order Processing
* Good communication Skills
* Data Entry (Word, PDF, Excel, MS Word)
*Online/Offline data entry
* Experienced Staff
* Professional skills
* Customer Support Expert
* 24/7 Availability
* Inbound Operations
*outbound Operations
*Technical Staff


Read More »

Employment

Sam
Customer support agent
2013 - 2014

Education

University of Central Punjab
Software Engineering
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer support
customer service
call center
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
resourcestech
Type
Individual
Member Since
February 2014
Elance URL
Verifications
0
Resources TECH | Elance

Resources TECH