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Rhodora Ann Agulto | Elance
 
176985602337900
Last Sign-in: Mar 9, 2015

Rhodora Ann Agulto

Technical Writing Specialist
   Philippines
  |   Manila, Metro Manila

Overview

Minimum Hourly Rate $10

I'm highly skilled in dealing with customer service as I've has 4 years of experience customer support (email, technical and financial). I am also very good in technical writing as I have been an English teacher for 3 years and have taught in schools, so my grammar is impeccable. I have had experience proofreading thesis and other technical documents (APA). I also have knowledge in html of blog customization like Wordpress and photography editing skills.

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Portfolio

An online article on opinions about the past decade and what it was all about in the...
A short story about telling someone you love at any moment you feel it and not waiting...
My resume
Had to redesign a businss card for a client who wanted a more sleek looking card
Had to create an entire workbook design for a client. This is the front cover...

Skills (10)

Tested

Service Description

Email Support (Google Wallet and Uber)
>> Replied to concern of clients concerning payment details, general inquiries

Online English Teacher
>> Main task was teaching English to Chinese students of all ages and levels from Beginner to Expert
>> Specialized in Business English and Daily English Communication Skills
>> Responsible for taking note, as well as correcting, student’s weak points in sentence construction and mispronunciation

Teacher
>> In charge of teaching Math, Science and English to Grade 2 and Grade 3 students
>> Making lesson plans and tests for everyday lessons

Customer Service / Technical Specialist (DISH network)
>> In charge of breaking down billing concerns, removing incorrect charges, adding programs
>> Assisting in technical issues concerning remotes, cables, and TV settings

Financial Adviser (American Express)
>> In charge of handling credit card concens such explaining billing issues, adjusting credit and assisted in making ‘promise-to-pay’requests

Customer Service Representative (ONSTAR)
>> Was in charge of car automated system servces such as unlocking and locking of door, GPS troubleshooting, and activation of systems.


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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

email support
data entry
customer service specialist
creative writing
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rhodoraagulto
Type
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Member Since
March 2015
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Rhodora Ann Agulto | Elance

Rhodora Ann Agulto