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Riji Johnson | Elance
 
176985602337900
Last Sign-in: Jan 9, 2015

Riji Johnson

Expert Customer Service Rep - Data Entry Worker
   India
  |   Bangalore, Karnataka
  |  8:15 am Local Time

Overview

Minimum Hourly Rate $11

I would like to be hired by your company for any of your BPO or Copy Typing projects. I have sound knowledge in Customer Support and can work proficiently in this area. I can also handle your tasks of Data Entry Worker and Data Processing Executive. I have great experience working as a freelancer in these areas for many employers worldwide. I am ready to be hired by you for your jobs today.

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Skills (10)

Tested
copy typing
Customer Service
My Score
avg
Excel
Order Processing
Phone support
Power Point

Employment

Unilever
Change Lead
2013 - 2014
? Transition change management process from teams across the globe to Service Introduction team in India and standardize the current way of working as each country follows different process. ?...
Cable & Wireless
Change Manager
2010 - 2013
? Acting as the senior change manager and the final point of escalation for change before referral to director level. ? Managing changes from inception through to completion ? Administrating...
Hewlett-Packard
Business Analyst
2008 - 2010
Change Management: ? To review the RFC's and assign a priority and a category to the change after assessing its urgency and its impact on the business. ? To conduct reviews with the management team...
Hewlett-Packard
Subject Matter Expert
2006 - 2008
? Managing a team of 50 Incident analysts delivering communication of service affecting issues to all Helpdesk sites and the BT (British Telecom) user community. ? Working on Change Management...

Education

Uttar Pradesh Technical University
Bachelor of Technology (EC)
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
RijiJohnson
Type
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Member Since
July 2014
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Riji Johnson | Elance

Riji Johnson