My strengths are design communication and design decision-making. Success with any interface I create is ultimately dependent on how clearly and effectively it is communicated to those who will review, approve and/or implement it. And the process of arriving on a successful design depends on a million tiny but effective decisions along the way. These are the things I love to do most, and have the greatest confidence in my ability to influence successful outcomes.
My leadership responsibilities in the field of user experience design reach back to 1996, when I first managed web designers and producers. In addition to day-to-day managerial responsibilities, I have gained expertise in facilitating brainstorm sessions, critiques and coaching team members on how to communicate and defend their design choices. Over the past few years, the leadership opportunities I've pursued have led me to a much more acute awareness of the contribution that a strong user experience lead can make to the success of a company.
As a user-centered design practitioner, I have an arsenal of tools at my disposal. In addition to heuristic reviews, I facilitate surveys, focus groups and usability research, conduct informational interviews and contextual studies. I analyze usage data and present recommendations. I create process flow diagrams, wireframe page schematics annotated with detailed functional requirements, pixel-specific visual design specifications, web-ready graphics and, if necessary,...
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