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Ritche Villarico | Elance
 
176985602337900
Last Sign-in: Feb 6, 2013

Ritche Villarico

Expert Technical and Helpdesk Support
   Philippines
  |   Marilao, Bulacan

Verified Freelancer

Ritche Villarico's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

IT professional for 12 years, been in Academe (Teaching), Server Admin 2003 and 2008, Call Center Tech Support - Networking and Desktop Configuration. Outstanding Employee.

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Portfolio

Skills (10)

Tested
Active Directory
Cisco
Windows Server Administration
Network Administration
TCP/IP
Microsoft Windows Server
Call Center Skills
Computer Skills
Helpdesk
Telephone Handling

Service Description

My expertise are Technical Support (desktop and server side - Windows), Server Monitoring, Change Management Execution and Roll back. Printer configuration (enterprise level), Network Configuration.

I am a MCP, MCITP, MCSA for Microsoft - Certified Cisco Network Associate and background in Linux

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Employment

Architel Holdings - Dallas Texas
Service Desk Engineer
2012 - 2012
Monitor the ticketing system and provide resolutions for client requirement Printer, Mail, Desktop Configuration, User Creation in AD Monitoring Operations, Incident Management and support Window...

Education

Far Eastern University - East Asia College
Masters in Information Technology - (in progress)
2011 - Present

Keywords

Systems Administrator
IT Admin
Technical Support
Help Desk
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Clients
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Identity
Username
ritchemv1978
Type
Individual
Member Since
September 2012
Elance URL
Verifications
0
Ritche Villarico | Elance

Ritche Villarico