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Rivka Binyamin | Elance
 
176985602337900
Last Sign-in: Mar 16, 2015

Rivka Binyamin

Project Manager, Business Analyst, QA
   United States
  |  9:10 pm Local Time

Overview

Minimum Hourly Rate $44

Project manager and business analyst, with 10 years' experience of technological and finance oriented markets. Developing, implementing, and managing complex projects within time and budgetary constraints. Proven strengths in analyzing needs and developing strategic plans to meet individual and organizational goals.

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Skills (10)

Tested
Microsoft Word
PowerPoint
Excel
Oracle
Access
MS PROJECT
QC
ORACLE Siebel
Genesys (OCM

Employment

NESS Technologies / Perspective
Project Manager
2013 - 2014
Achieved early delivery of 3 product by identifying the critical path and facilitating the engineering. Resolved numerous project issues including staffing shortages, tactical matters, scope creep...
BANK LEUMI
Business Analyst, call center
2007 - 2008
Analyzed, characterized and defined technological solutions for cross-organizational business processes. Analyze all current and future state CRM operations, data feeds and reports. Experience in...
BANK LEUMI
Shift Manager, Call Center
2005 - 2007
Managed a shift of up to 150 customer service representatives with diverse expertise. Monitored the call center's performance and effectiveness. Trained and mentors new employees.
HOT Telecommunications Ltd
Shift Manager, call center
2004 - 2005
Managed shifts of up to 100 representatives in two departments (financial and technical). Senior representative: providing professional support and responding to public complaints.

Education

Holon Institute of Technology
Bachelor of Art in Instructional Technologies
2010 - 2014
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
Rivka_IT
Type
Individual
Member Since
March 2015
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Rivka Binyamin | Elance

Rivka Binyamin