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Riya B. | Elance
 
176985602337900
Last Sign-in: Apr 18, 2015

Riya B.

MS Access Database Administrator
   United States
  |   Short Hills, NJ
  |  12:20 am Local Time

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Overview

Minimum Hourly Rate $44

I created and managed MS Access databases for the IT problem management and reporting departments of a major bank for over 10 years. This included documentation and training of staff across the USA.

The highlights of my career are:
* 20+ years experience in Service Level Management, Problem Management, and Client Management in Citigroup Enterprise Operations & Technology in North America.
* Supported Risk and Control, and Audit functions globally.
* Certified in ITIL v3 and Six Sigma methodologies.

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Skills (10)

Tested
ITIL
Process Improvement
Project Management
Six Sigma
Business Analysis
Relationship Management
Risk Management
IT Management
Program Management
Excel
My Score
avg

Service Description

MS Access database design
Data Analysis; Data Import design; GUI Design (single or multiple user); Report Design



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Employment

Citigroup Technology Inc. (CTI)
Service Level Management (AVP)
2006 - 2011
Managed and supported relationships while functioning as client manager for the Global Consumer Bank (Citicards, Citibank N.A., etc.) and Institutional Clients Group (Wealth Management,...
Citigroup Technology Inc. (CTI)
Problem Management & Reporting (Senior Analyst)
2003 - 2006
Oversaw development team for a database tool for problem management. Provided periodic performance reports to support CTI Client Managers for use in service improvement and senior management...
Citigroup North American Data Centers (NADC)
Problem Management (Technical & Business Analyst)
1993 - 2003
Published monthly and ad-hoc performance analysis reports for the NADC and Citigroup Technology Inc. (CTI). Clients included Citibank N.A., Citicards, CitiMortgage, Student Loans, Private Bank,...
Self Employed & Freelance
Freelance / Temporary Staff
1989 - 1993
Worked on long and short term assignments as a Graphics Designer, Book Designer, Budget Coordinator, Administrative Assistant and several other positions.

Education

New York University
Masters
-
Fashion Institute of Technology
Bachelor of Fine Arts (BFA)
-
Overview  |  Job History  |  Resume/C.V.

Keywords

MS Access
MS Word; MS Excel
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
RiyaBose1218
Type
Individual
Member Since
April 2015
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Riya B. | Elance

Riya B.