Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Riz Ivonne L. | Elance
 
176985602337900
Last Sign-in: Oct 29, 2012

Riz Ivonne L.

Customer Service Magnet
   Philippines
  |   metro manila, NCR
  |  9:12 am Local Time

Overview

Minimum Hourly Rate $3



My experience and success indicate strengths in a call center working environment, being focused on several duties at hand/expediency, playing a leadership role within the center and solving customers’ problems. I am a good listener; patient and I love taking challenges. I have strong written and verbal communication skills. I can do multitasking and love working with the computer. I have the ability to follow instructions as well as work under pressure with or without supervision


I also used to handle inbound and outbound calls...

Read More »
Aug 29, 2012|Virtual Assistant|Private|Completed
Aug 6, 2012|Customer Service|Private|Completed
Jul 31, 2012|Virtual Assistant|Private|Completed
Jul 26, 2012|Customer Service|Private|Completed

View All »

Skills (10)

Tested
Customer Service Test
My Score
avg
Passed

Service Description


I used to handle inbound and outbound calls and I have patience and passionate when it comes to dealing with different kinds of people. I have strong communication skills. I can do multi-tasking, managing time, provide accurate information and analyzing customer needs. Customer service representative, I am able to need to concentrate on improving the quality of the service to increase customer satisfaction.

Read More »

Employment

ACE GLOBAL CONTACT CENTER PHILIPPINES
Customer Finance Representative
2008 - 2012
I handle collection and billings. Assisting customer on their concerns, resolving issues,handle complaints. document accounts and process payments.have the ability to manage the call properly with...

Education

PHILIPPINE INTEGRATED HOTEL AND RESTAURANT ADMINIS
Hotel and Restaurant Services
2003 - 2005
HOLY CHILD CATHOLIC SCHOOL
Secondary
1988 - 1998
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer service
Data entry
Typing
Transcribing
and Good communication skills.
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
rizivonne
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Riz Ivonne L. | Elance

Riz Ivonne L.