“Frankly confused why client gave only four stars rather than five for expertise, quality, and response. There is probably no one on elance with more expertise in this area than I have, or who does more outstanding and impeccable quality work— and the client actually acknowledged this upon receipt of my work. I specifically asked if there was anything else I could do to make him happy, and heard nothing.
For this job, I turned around within one day a complete bio, which client said he absolutely LOVED, and he *immediately* asked me to do more work on his website, which I gladly agreed to—then he disappeared off elance for over a month. I also had to wait many days for a response initially, when I asked for more material to be able to do the bio properly. So it's a bit funny that he awarded less than 5 stars for "response" at my end. I responded to every single communication *immediately*, and kept on him for over month asking if he wanted to continue or not, after he disappeared and did not log in for 40 days.
Some people have a philosophy or principle that no one can ever be 100% and you should always withhold a little bit so they have something to reach for and "room to improve." That's not my philosophy; if you say you'd "definitely hire again," that's 5 stars to me. I feel top-notch work and conscientious effort should be acknowledged as such—and if it's acknowledged verbally, the rating should reflect it. I work very hard to provide stellar, exceptional service and quality, and take pride in my many dozens of 5-star ratings over three years. Thus I would not work with this client again as he disrupted a long streak of perfect 5-star ratings for absolutely no reason whatsoever other than whimsy, capriciousness and inexperience.
Client's website is public, so the work I did can be seen as an example, upon request.
Please review all of my other ratings and comments, and I am always happy to provide a full list of email addresses and phone numbers for non-elance references. Thank you.”