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Rashaan M. | Elance
 
176985602337900
Last Sign-in: Jul 19, 2015

Rashaan M.

Certified IT Technology Specialist & Desktop Suppo
   United States
  |   Jamaica, NY

Overview

Minimum Hourly Rate $22

Quality-focused IT professional with A+, Cisco, and Microsoft certifications plus experience as a Level 1-2 Desktop Support Technician and software/hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; with the ability to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and resolution of critical...

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Skills (1)

Tested

Service Description

\Get your issue fixed the FIRST time.

Virus Removals

Upgrade XP to Windows 7 or 8

Re-installation of Windows 7 or 8

Windows 8 to Windows 7 Downgrades

Apple Re-installations

Blue Screen and Black Error Screen Fixes

Password Removals

Data Recovery (Get your Data Recovered from external hard drives, flash drives, etc.)

Laptop/Desktop Upgrades

Desktop or Laptop OVERHEATING fix

Spyware/Ad-ware, etc Removal

Mac Repair (water damage repairs not available)

Our technical services include:
Virus & Spyware Removal
PC optimization for better and faster performance
Operating system issues
Memory Issues
Software & Driver Updates on your PC
Disk Defragmentation
Resolving system start up issues
Registry repair
Blue screen of death
System restore
Application proper functioning
Install upgrades
Antivirus Installation
Printer Set Up
Wireless Router & Networking
Adding new peripherals like Printer, Ipod, digital camera, scanners etc. And
Many More



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Employment

1199 SEIU
Helpdesk Support Analyst
2013 - 2013
Tracked and de-escalated technology and both computer and telephone equipment systems Expertly installed, configured, monitored and troubleshot PC's and related hardware on all OS platforms...
NYC Department of Homeless Services
IT Help Desk Analyst
2012 - 2012
Implementation, support and inventory control of applications performance Develops and implements the most efficient and cost-effective solutions to terminal issues Provided computer help desk...
Resorts World Casino
AV Tech. Communications Operator
2011 - 2012
Provided technical support for audio visual systems. Assisted in scheduling and coordinating requests for equipment and services. Provided technical support for meetings, conferences, classes and...
Marketing Thru Graphics
Technology Specailist
2008 - 2009
Handled branded computers like Apple, Hp, Compaq, Dell and Acer Repaired and maintenance of printers, monitors, scanners and hardware Assembled computers, installed, configured, and...
The Hall Of Fame Studios
Technology Specialist
2006 - 2008
Responsible for the maintenance of equipment and computers used by company for multimedia advertisement and promotional production Provided technical support for the production equipment of studio...

Education

The Art Institute of New York City
AAS
-
Queens College
Certification
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Rmatthews1134
Type
Individual
Member Since
October 2014
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Rashaan M. | Elance

Rashaan M.