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Ratna A. | Elance
 
176985602337900
Last Sign-in: May 14, 2015

Ratna A.

Fluent in spoken and written English
   Indonesia
  |   jakarta, Indonesia
  |  10:56 am Local Time

Overview

Minimum Hourly Rate $16

Having studied overseas (Germany, U.SA) for more than 8 years and worked in several International companies for more than 10 years in Indonesia has made me become proficient in English. My previous work experiences as receptionist, Travel/Immigration Officer, Apartment Guest Relation Officer, Hotel Floor Supervisor and Admin Assistant to the Board of Directors who were expatriates had gained me all the skills listed separatey.

In addition, my passion and love for the English language grew since I have been an ESOL Tutor for over 4 years...

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Skills (9)

Tested
U.S. English Basic Skills Test
My Score
avg
Customer Service Test
My Score
avg
Email Handling
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed
TECSOL tutor in Indonesia

Service Description

Excellent communication with foreign clients via phone and email correspondences

During my 3 year service at U.S joint venture co,. assisted Travel Immigration dept with travel arrangements/ documents, work permit/passport/visa process, particularly for American expatriates. Coordinating and maintaining good relationship with government institutions, such as the Immigration, Manpower, Embassies were part of my responsibilities.

Always strive to give the most and the best to all my customers/clients and go beyond their expectations in every phase of my life, whether personally or professionally.

My exceptional interpersonal communication skills are acquired from facing people with diversified backgrounds and nationalities in work and social life.

Provided English translation for local Power Company and travel documentary film. Wish to find an opportunity as an Indonesian subtitles translator from English speaking films. Seriously like to consider to take part in Voice acting/narrator/storytelling, mainly in English.

Design english learning tools, mostly from used materials.









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Employment

KUMON Indonesia
English Tutor
2010 - Present
Assist in teaching students from their Elementary to College years for national and International curriculums
GENERAL MOTORS ACCEPTANCE CORPORATION
Senior Administration Assistant to Directors
1997 - 2002
American Overseas Indonesia Inc. Petroleum
Travel/Immigration Officer
1994 - 1997
Jakarta Hilton International
Executive Floor Supervisor
1994 - 1994

Education

University of Southern California
studied up to third/Junior year
1986 - 1989
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
telephone handling
administration assistant
english
Voice Acting
typing
e-mail
database
English-Indonesian translation
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Identity
Username
rnay
Type
Individual
Member Since
January 2014
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Ratna A. | Elance

Ratna A.