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Rob C. | Elance
 
176985602337900
Last Sign-in: Aug 7, 2015

Rob C.

Management consultant and business development
   United Kingdom
Shrewsbury
  |  2:08 pm Local Time

Overview

Minimum Hourly Rate $33

With an extensive knowledge base gained from more than 30 years of business management experience, I offer a range of Customer Experience, Customer Service and support services across disciplines including:

- Process Improvement
- ISO internal auditing
- Customer Experience Management
- Service Relationship
- Data entry
- Power-Point creation
- Leadership and people development
- Business Case and Cash-flow forecast creation

Read More »

Portfolio

Program Managed the definition and implementation of a Customer Experience Journey to...

Skills (10)

Tested

Service Description

Customer Experience - Journey planning, touch-points, metrics, process review

Service Relationship Management

Six Sigma / Continuous Improvement

ISO Internal Process Audit

Process Review & Creation

Data Entry & Verification

Proofreading

Business Case creation

Cash-Flow forecast creation

Resume review / creation

Read More »
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Process Improvement; data entry; customer experience; leadership; business case
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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
rob52sy
Type
Individual
Member Since
December 2014
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Rob C. | Elance

Rob C.