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Arthur Roberts | Elance
 
176985602337900
Last Sign-in: Sep 4, 2014

Arthur Roberts

Front Office / Virtual Office, Assistant, Support
   United States
  |   BOYNTON BEACH, FL
  |  9:47 am Local Time

Overview

Minimum Hourly Rate $14

Our mission is to keep your business and/or fleet operating stress free by providing you with a customized Front / Virtual office. We provide flexible, professional and courteous services, to Small Businesses, Owner Operators and Small Fleet Owners. We deal with the paper work so you can grow your business. Our staff provides superior Customer Service allowing your office all the benefits of a large staff.

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Skills (10)

Tested

Service Description

Our staff provides superior Customer Service allowing your office all the benefits of a staff on site:
1. Assisting in company set up and organization to meet USA Local, State and Federal regulations.
a. Maintain / Obtain, Distribute, Schedule and Track (Tags, Permits, Inspections, Due Dates and Reports)
2. Call Center
a. Process inbound and outbound calls
b. Forward and schedule calls and appointments
3. Dispatch Services
a. Find and Dispatch Freight at the best rates we can negotiate and renegotiate rates should problems arise.
b. Confirm hours of operation and addresses
c. Schedule Pick-Up and Delivery appointments
d. Provide Status Updates to Owners, Managers, Shippers, Brokers
e. Track Confirmation's (collecting required signatures)
f. Collect and Store Invoices, Work Orders, PODís & BOLís electronically with signatures
g. Provide Route information and directions
h. Arrange for Roadside assistance's and repair
4. Receipts and Paperwork stored electronically for easy retrieval
5. Track Payments and Loans (cash, withdrawals, checks, deposits, loans)
6. Invoicing (customers pay you directly)
a. Prepare and Track Invoices until payment is made
b. Make follow up calls when required
7. Maintain / Manage E-Mail and Calendars
8. Educate employees on various software applications
a. Windows, Microsoft Office and others
9. Customer / Technical Support
10. Graphic Design (Logos, Letterheads)
11. Create Letterheads, Business Cards, Flyers and PDF Documents

Our services and...

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Overview  |  Job History  |  Resume/C.V.

Keywords

Maintain / Manage E-Mail / Calendars
Customer / Technical Support
Create Word and PDF Documents
Graphic Design
Educate employees
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Identity
Username
robertsaj
Type
Individual
Member Since
September 2012
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Arthur Roberts | Elance

Arthur Roberts