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Roe Nyssa T. | Elance
 
176985602337900
Last Sign-in: Aug 30, 2014

Roe Nyssa T.

Level 2 Customer Service Representative
   Philippines
  |   Quezon City, Metro Manila

Overview

Minimum Hourly Rate $12

- i am a Customer Service Representative for 8 years now. i

was dealing with different line of business in BPO industry

including Billing, Accounts, Technical Support, Sales and

Telemarketing.

- I used to work with online shopping company and dealt with

order/product placing, customers' shipping inquiries and sending

them emails for follow-ups and surveys.

- i am confident and versatile person and i know i am qualified

for i classified.

Read More »

Skills (5)

Tested
multi-tasking and efficient
Phone Support
Telephone Etiquette
My Score
avg
English
English Sentence Structure
My Score
avg
email support
customer service

Employment

Teleperfoemance Philippines
Customer Service Representative
2011 - 2014
handling billing and basic troubleshooting of internet, mobile and landline
NCO Group
Customer Service Associate
2010 - 2011
handling calls from customer inquiring about the delivery of item ordered online, sending email to customer and ask satisfaction
Teleperformance Philippines
Technical Support Representative
2009 - 2010
mobile handset technical support, troubleshooting error and fault
New Fields Exhibition
Ssles Associate
2009 - 2009
calling out all professionals and invite them to a certain event held by this company. the person to be invited is depending on the event to be held

Education

University of the Philippines
Mass Communicatio
2006 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service Representative Email Support Phone Support
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Roetutanes
Type
Individual
Member Since
August 2014
Elance URL
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0
Roe Nyssa T. | Elance

Roe Nyssa T.