I have over 10 years experience in administrative and support services. My objective is to provide administrative assistance which will allow me to both further utilize my skills, acquire new abilities while meeting the employers objectives.
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I have experience in Customer Service Support, virtual assistant, order processing, e-mail marketing, transcription, web Research, Social Networking, and data Entry
I have great Communication Skills, Planning and Organizing skills, Problem Solving skills, Information management skills and I enjoy team...
Customer Service - Duties include supporting customers via live chat and responding to their inquires via e-mail. I maintains solid customer relationships by handling their questions and concerns with speed and professionalism. I also performs data entry and uses software programs. I also research to trouble shoot customer problems. I have excellent communication abilities
Some of the companies I have worked for:-
Transcription - Over four years of experience in financial transcription and general transcription. Experience in Transcription software and transcribing various file formats including videos.
Data Entry - Three years experience in data entry some of the work involved retriving data from websites and pasting them in databases and also Excel sheets, I have knowledge in word processing, spreadsheets and databases.
Some examples of the work I have done include:-
- student details in the Academic Management system.
- Retriving data from Company website from the Investor relations page and pasting the details on an Excel spreadsheet.
- Updating patients medical records. e.t.c
- Searching for data in Google Maps and putting the info in Excel spreadsheets and databases.
Order Processing - Receiving customer orders via live chat, e-mail and entering the information in company website.
Processing the orders including entering the information(Customer details) in UPS, USPS.
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