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Aira M. | Elance
 
176985602337900
Last Sign-in: Sep 5, 2016

Aira M.

Data Entry, Web Research and Proficient in Excel
   Philippines
  |   Para?aque, Paranaque
  |  7:36 pm Local Time

Verified Freelancer

Aira M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $3

I am an experienced IT professional with a wide variety of skills and the ability to learn new tasks quickly. I am trustworthy, efficient and most importantly, I take pride in my work. I produce high quality work on time with excellent communication throughout the project.

Very responsible, dependable, and detail-oriented. Excellent time-management skills, experience working under pressure and meeting deadlines in a fast-paced environment.

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Feb 24, 2015|Data Entry|$187|Completed
|
5.0
Feb 23, 2015|Data Entry|$152|Completed
|
5.0
Jan 28, 2015|Data Entry|$44|Completed
|
5.0
Jan 15, 2015|Data Entry|$2|Completed

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Portfolio

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Skills (9)

Tested
Windows 7
My Score
avg
Excel
My Score
avg
Computer Competency
My Score
avg

Service Description

-Conversion of PDF to Excel.
-Data Entry (websites, Excel, Word, etc.)
-Web research
-Data analysis and comparison
-Social Media Management


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Employment

Xerox Business Services Philippines, Inc.
Technical Help Desk Team Lead
2013 - 2014
• Ensures agents are following the correct process when resolving user’s issue • Updates knowledge base documents when needed • Coaches agents on proper call handling and ticket coding to meet...
Xerox Business Services Philippines, Inc.
Technical Help Desk Analyst
2012 - 2013
• Provides tier 1 support for Xerox business application issues/requests thru phone, chat and email • Logs all necessary information on the ticketing tool and codes the ticket accordingly • Handles...
CYBERNET SLASH SUPPORT
Technical Support Engineer
2011 - 2012
• Assists end-users on setting up their routers, range extenders and other networking devices • Provides level 1 technical support and escalate to level 2 if necessary • Logs all necessary...
TELEPERFORMANCE
Customer Service Representative/Subject Matter Exp
2010 - 2011
Customer Service Representative – AT&T Mobility • Educates customers about the charges on their bill • Changing of rate plans and adding/removing of features • Process payments and payment...
COMPEX INTERNATIONAL INC.
Sales Representative/Computer Technician
2006 - 2009
• Sells computers, digital cameras, mobile phones and other I.T. products • Assists customer inquiries about the products • Do product demo and setup before processing sales invoice • Hardware and...

Education

PARANAQUE CITY COLLEGE OF SCIENCE AND TECHNOLOGY
Associate in Computer Technology
2001 - 2003
AMA COMPUTER COLLEGE
Electronics and Communications Engineering
1999 - 2000
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
ron11_08
Type
Individual
Member Since
September 2014
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Aira M. | Elance

Aira M.