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Ronalie D. | Elance
 
176985602337900
Last Sign-in: Apr 5, 2014

Ronalie D.

Phone Support,Data Entry,Researcher,VA,SalesForce,
   Philippines
  |  3:37 pm Local Time

Overview

Minimum Hourly Rate $3

I worked in a call center for almost 3 years. Currently, I am working virtually as a, Phone Support,Transcriptionist, Data Entry Specialist,Virtual Assistant and other admin tasks for almost 2 years. I have been a customer service representative, and was also able to handle outbound accounts with lead generation, appointment setting and merchant campaigns. I am looking forward to work in a company or a project where I can enhance and share my knowledge and skills. I am hardworking, committed, can work with minimal supervision, a very good...

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Oct 16, 2012|Transcription|Private|Completed
|
5.0

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Portfolio

Virtual Assistant to a writing business

Skills (4)

Tested
Customer Service Test
My Score
avg
Telephone Handling
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

I offer world class Customer Service. Can do lead generation. Can transcribe and do data entry with a fast turn around without compromising quality.

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Employment

Virtual Freelancer
Customer Service,Transcription,DataEntry,Assistant
2010 - Present
Since I resigned from my office job I started doing different freelancing jobs. I been doing transcription and data entry. I am also a Virtual Assistant for a writing business. Providing Customer...
Teletech Iloilo
Customer Service Representative II
2010 - 2010
•Supports multiple kinds of account. •Performs advance technical troubleshooting for mobile devices.
Teletech Iloilo
Customer Service Representative I
2008 - 2010
•Answers incoming calls for specific account in accordance with an establish call handling procedures. •Professionally provides quality customer service. •Assist customer queries with regards...
Teletech Iloilo
Customer Service Representative I
2008 - 2010
•Answers incoming calls for specific account in accordance with an establish call handling procedures. •Professionally provides quality customer service. •Assist customer queries with regards...
Convergence Call Center
Human Resource Personnel
2008 - 2008
*Responsible for interviewing, ensuring qualifications and hiring applicants for any open position company is looking. *Responsible for handling the disputes uf there's any by the employee about...
Convergence Call Center
Outbound Customer Service Associate
2007 - 2008
•Making calls to speak with prospects and discuss the objective for a campaign whether it’s for a lead generation, appointment setting, and merchant. •Ensures the daily quota is meet.
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Phone Support
Customer Service Representative
Data Entry
Researcher
Virtual Assistant
Sales Force
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
ronalie2805
Type
Individual
Member Since
October 2012
Elance URL
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0
Ronalie D. | Elance

Ronalie D.