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Ronda Repkie | Elance
 
176985602337900
Last Sign-in: Jun 27, 2013

Ronda Repkie

Exceptional time management
   United States
  |   Reese, MI
  |  9:19 pm Local Time

Overview

Provide administrative support to the President. Answer telephones, e-mails and promptly and courteously assist clients. Maintain marketing e-mails, request for quotes, quoting, customer database, and assisted in the processing of orders.

Office Management: Completely set up quoting templates, purchase order templates, sales order templates, credit card verification templates, invoice templates, marketing emails, frequency of e-mails sent.
Customer Relationship Management: Tapped into the power of Sage Act! CRM to track the...

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Portfolio

Located hard to find items, quoting, communication via email and phone calls, order...

Skills (10)

Tested
Account Management
Administrative Support
Customer Service
Customer Service Test
My Score
avg
Passed
Data Entry
Email
Email Etiquette Certification
My Score
avg
Passed
Email Handling
General Office Skills
Office Skills Test
My Score
avg
Microsoft Office
Typing

Service Description

ADMINISTRATIVE SKILLS
Four years of experience providing support to President and Inside and Outside Sales
Administrative: Adeptly handle administrative matters including screening calls, weekly and monthly sales reports, composing documents and organizing offices for efficiency.
Communications: Interact professionally to maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Computers: Well above average knowledge of Microsoft Office; quickly learn and master new technology.
COMPUTER SKILLS
Microsoft Programs: Word, Excel, PowerPoint, Outlook
CRM: Sage ACT!
Quoting: Aspire Technologies QuoteWeks


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Employment

Rapid Supply, Inc
Michigan Branch Manager
2011 - Present
Provide administrative support to the President. Answer telephones, e-mails and promptly and courteously assist clients. Maintain marketing e-mails, request for quotes, quoting, maintain client...
1Source, Inc
Michigan Branch Manager
2008 - 2011
Provide administrative support to the President. Answer telephones, e-mails and promptly and courteously assist clients. Maintain marketing e-mails, request for quotes, quoting, maintain client...

Education

Davenport University
Medical Billing
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

administration
data entry
quoting
customer service
data base entry
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
rondarepkie
Type
Individual
Member Since
June 2013
Elance URL
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Ronda Repkie | Elance

Ronda Repkie