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Ronny Tan | Elance
 
176985602337900
Last Sign-in: Oct 15, 2014

Ronny Tan

Expert in Project Management , ITIL implementation
   Indonesia
  |   Surabaya, East Java

Overview

Minimum Hourly Rate $44

Hi , I am certified ITIL manager by pink elephant and had lots of experience with setting up call center, serviced desk and SD software such as remedy or even doing it in excel sheet.
Currently looking for contract for call center or service desk, individual or team. my communication line can be flexible, but mostly using skype.

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Skills (4)

Tested
ITIL Manager Certified by Pink Elephant
Call Center
Service Desk

Employment

Genesys Integrated Indonesia
Operation Director
2010 - 2013
Managing large scale of projects involving Oracle and mySQL Critical database. Create, manage and operate the Genesys enterprise managed software for tobacco company and its vendors and customers;...

Education

PMBook
PMP Training
2001 - 2001
Pink Elephant
IT Infrastructure Library (ITIL) Manager Degree
2000 - 2000
Sekolah Tinggi Teknik Surabaya
Informatic system Degree
1992 - 1997
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
ronnytan38
Type
Individual
Member Since
August 2014
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Ronny Tan | Elance

Ronny Tan