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Roshel Roslin | Elance
 
176985602337900
Last Sign-in: May 8, 2015

Roshel Roslin

Expert in Desktop Support
   Philippines
  |   San pascual, Batangas
  |  6:45 am Local Time

Overview

With 7 years of proven experience providing customer service for several different companies.

I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

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Skills (3)

Tested
Help Desk Certification
My Score
avg

Employment

Engage to Sell (Homebased)
Chat Support/ Lead Generator
2013 - 2014
Our main responsibility are to gather contact information of potential car buyers and set up sales and service appointment through live chat.
ACS a xerox company
Service Desk analyst
2012 - 2013
The support is all about Xerox employees that has issue with the applications that they use for their job.
Teletech
Technical Support for HP Desktop PC
2008 - 2012
Support is all about end user that has software and hardware issues with their HP desktop pc. We also sell paid support for out of warranty computer, additional warranty and accessories for their...

Education

University Of Batangas
BS in Commerce major in business management
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
Jobs
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Total
Milestones
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Clients
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Earnings
Private
Private
Total
Per Client
Identity
Username
RoshelRoslin
Type
Individual
Member Since
December 2012
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Roshel Roslin | Elance

Roshel Roslin