As a Quality Evaluator for a large BPO company, I was in a position that required minimum supervision. For 2.5 years I evaluated the performance of agents based on the standards set by the client and coached then on their AFI's.
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »