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Ross Freiberg | Elance
Last Sign-in: Mar 9, 2015

Ross Freiberg

Customer Service | Web Content | Marketing & Tech
  |   Paynesville, Victoria
  |  1:23 pm Local Time


Minimum Hourly Rate $11

Customer Service | Web Content | Marketing & Tech

Need to know what to say and write then how to write it?
Need help with getting your online presence set up?

I can help you with that.

Whatever you do, your progress will depend on talking to someone else either verbally or via the written word.

Your words, your site, your web properties are where the rubber meets the road.

Say nothing and nobody talks back.

In a world where are bombarded daily with trashy written language and ugly, unloved web properties, you can stand out from the...

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I put together a report for potential clients regarding the potential to use sms...
I developed a face to face customer survey for a cafe client.
This was a proposal to a local business client for a targeted marketing campaign. This...
As part of a team, I completed this marketing plan as part of an academic process. It...
As part of a team, I completed this marketing plan as part of an academic process. It...
As part of a team, I completed this marketing plan as part of an academic process. It...
This is a sample of writing from an unpublished book I have written. The book is around...
This is part of a sales page for an unpublished ebook I wrote.

Skills (8)

Business Writing
Business Writing
My Score
Marketing Analytics Fundamentals
My Score
UK English Basic Skills Test
My Score
Blogging Best Practices
My Score
Business Planning
My Score

Service Description

I help people get UnStuck in their businesses by helping them improve their written and verbal communications to accurately target any given audience.

You can have the best idea on the planet. It will matter to nobody though if you are not able to get it into language people want to hear.

What aspects of your business and marketing communication keeps you awake at night? What keeps your customers awake at night?

Often, you have the final piece of the puzzle in your hand. You know your market wants and needs it. You just need to find the right words which will compel them to take action.

Let's be real right up front. I know you are are a driven go-getter.

You would not be here otherwise.

But you are not where you want to be and it's driving you nuts.

It's time to be honest with yourself and reach out for help

You do not have the control you need and want in your life and business. You or others close to you may be suffering because of this. You are doing ok, but you know what the future holds. More expenses both business and personal.

I can help your business get UnStuck with my proven writing, marketing and business development skills.

You need to know what to write and how to write it. I can help you with that.

I am a lifelong learner who is currently an associate of Ann Sieg. Ann is a widely respected and admired business mentor and writer.

I am part of Ann's unique business community with regular and multiple weekly touch points. We have live webinars,...

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Business & Marketing Development | Home & Small Bu
2012 - 2014
I used my advanced writing and communications skills to develop content for my won blog at I help people get UnStuck in their home and small businesses by helping them change...
Living Opportunities E-Commerce Store
E-Commerce Store Owner | Online Marketing
2006 - 2013
I used my writing and communications skills to operate a eBay Store where I sold used music CDs. I sold over 10,000 Cds to customers all over the world. It was important to be willing and able...
Department of Education and Early Childhood Learni
Education Integration | Challenging Behaviours & D
2006 - 2012
In this role, I often had to use my writing and communications skills to compile a written report of a child's progress a child's class teacher. The teacher would then use this information to...
Customer Service | Return To Work Barriers
2005 - 2006
In this role, I used my writing skills to record every conversation I had with every client I had contact with. I had to meet a service target of 35 client contacts per day. My role here was to...
Commonwealth Bank of Australia
Customer Service | Financial and Business Goals
2000 - 2004
More change agent work with similar processes, just different context with financial clients. Customer service officer with this large and iconic Australian bank. I provided 5 star customer...
Berry Street
Supporting Young People | Breaking Damaging Behavi
1998 - 2000
The change process I learned here works in any situation, personal or business. You need to commit to change, then do it. I am proud to have played a major part in helping this young man break...
Youth for Christ Melbourne
Supporting Young People | Breaking Damaging Behavi
1995 - 1999
The change process I learned here works in any situation, personal or business. You need to be committed to change. * Support worker for high risk adolescents, 12 to 15 years of age. * House...
Business & Marketing Planner
1985 - 1992
I was part of a team responsible for the development and writing of a business plan for a large division of the national telephone company. The annual revenue of the division at the time was...
Highpoint Newsagency
Retail Sales
1981 - 1985
My first full time job. Retail Sales. Working for a stationery and news store, I learnt customer service in this business owned by friends of our family. Started part time then progressed to...


Royal Melbourne Institute of Technology University
Bachelor of Business - Marketing
1989 - 1994
Overview  |  Job History  |  Portfolio  |  Resume/C.V.


Sales Page
Web Content
business planning
marketing planning
ghost writing
web development
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Per Client
Member Since
May 2008
Elance URL
Ross Freiberg | Elance

Ross Freiberg