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Robert P. | Elance
 
176985602337900
Last Sign-in: Aug 5, 2014

Robert P.

   United States
  |   Bensalem, PA

Overview

Accomplished SQL developer with unique ideas in automating tasks. Diverse background that include Business Analyst, Report Development, Quality Assurance, Process Improvement, Documentation, and Training.

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Skills (10)

Tested
SQL
Process Improvement
Customer Relations
Access
Excel
Documentation
Requirements Analysis
Quality Assurance
Business Analysis
Databases

Employment

Oracle (Fromerly AdminServer)
Sr Business Analyst - Consultant
2007 - 2009
Define customer requirements and functional specifications. Develop test matrix. Assist in the identification and resolution of errors. Worked in a team environment and maintain positive...
Penn Mutual
Sr Business Analyst
2004 - 2007
Sales and Marketing Create reports using a report generator included in EZ-DATA's Client Relation Management system. Report creation includes composing SQL statements to enhance system reporting...
PENN MUTUAL LIFE INSURANCE COMPANY
Sr. Business/Systems Analyst, Field Technology
2004 - 2007
Sales and Marketing Create reports using a report generator included in EZ-DATA's Client Relation Management system. Report creation includes composing SQL statements to enhance system reporting...
GCom2 Solutions
Technical Specialist
2003 - 2004
Level 1 support
Triversity
Supervisor Technical Assistance Center
1996 - 2003
Supervised staff of Technical Assistance Specialists assigned to 2nd level help desk. Provided leadership, coordination, technical strategy and direction for all software support issues. Documented...
Triversity
Technical Support Specialist (level 1 help desk)
1996 - 2003
Logged calls from customers into call management software. Provided telephone and dial-in support for locally developed Point of Sale (POS) software. Diagnose and correct problems dealing with...
Maxwell Systems
Software Support Manager
1995 - 1996
First-line software support for proprietary software was used by construction companies.
YEAGER INDUSTRIES
Accounts Receivable Manager
1993 - 1994
Managed all aspects of the IT infrastructure. Create accounts receivable invoices

Education

Computer Learning Center
Associate's degree
-
Bucks County Community College
Business
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
rpremaza
Type
Individual
Member Since
August 2014
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Robert P. | Elance

Robert P.