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Roger W. | Elance
 
176985602337900
Last Sign-in: Jan 18, 2013

Roger W.

Virtual A/R Services... tangible results!
   Canada
  |  4:24 am Local Time

Overview

Sterling Services is a business consulting firm which focuses on accounts receivable management and collection. We specialize in providing a virtual accounts receivable department for your business. Just like having your own accounts receivable department, we contact your clients, follow up and collect your receivables, using a personal professional approach. With over twelve years experience as a credit and collections specialist, working with firms ranging from small entrepreneuial firms to large national companies and 22 years of...

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Skills (5)

Tested
Telephone Etiquette Certification
My Score
avg
Call Center Skills Test
My Score
avg
Passed
Negotiation

Service Description

Roger West, the founder of Sterling Services, possess twelve years of progressive credit and collections experience ranging from sole proprietor of entrepreneurial start-up businesses to multi-million dollar, national corporations. Additionally, he has over 22 years of sales and customer service experience in a variety of industries both retail and wholesale. With a B.A. in Philosophy from McMaster University and a Business Administration Diploma, Roger is well versed in the psychology and inner workings of business. He has also completed the Xerox Selling Skills II Program as well as attending and participating in several advanced learning seminars and training courses in accounting, software, economics, human resources, customer service, and marketing.



Sterling Services can become your virtual accounts receivable department. Using the information and objectives you have set, we will integrate into your business and go to work as your AR department. You don't have to invest in new software, computers, phones, long distance charges or personnel. We will seamlessly follow up with your customers and obtain payments. All contact will be identified as coming from your company and all payments are sent by your customers directly to you just as they are now but sooner!

Sterling Services Client First program provides our clients with an extension of their company that focuses on two principal goals:
1) prompt payment of customer accounts;
2) the retention of...

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Employment

Sterling Services
President
2007 - Present
Sterling Services provides "virtual" account receivable services to small businesses.
Swish Maintainance Ltd.
Accounts Receivable Collector
2005 - 2007
Responsible for the credit authorization and collection of accounts receivable of a monthly portfolio of approximatley $2,000,000.00.
Cygnal Technologies Corporation
Accounts Receivable Administrator/Collector
2000 - 2005
Responsible for the entire accounts receivable portfolio, including payment applications,accounts reconciliation and the collection of the entire receivables portfolio of the corporation.
Willow Publishing Company
Accounts Recievable Collector
1998 - 1999
Responsible for the collection of the entire accounts receivable portfolio up to an including preparation and representation at Small Claims Court.
Foxall Small Business Services
Accounts Receivable Collector
1997 - 1998
Responsible for the collection of the entire accounts receivable portfolio and preparation and representation at Small Claims Court.

Education

International Centre for Professionacl Collections
Certified Financial Collection Professional
2008 - 2008
Toronto School of Business
Business Administration Diploma
1999 - 2000
Xerox
Xerox Selling Skills II Program
1980 - 1980
McMaster University
Bachelor or Arts, Philosophy
1973 - 1977
Overview  |  Job History  |  Resume/C.V.

Keywords

accounts receivable collections
collections
overdue invoices
virtual A/R department
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Roger W. | Elance

Roger W.