Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Ryan Venus | Elance
 
176985602337900
Last Sign-in: Apr 7, 2012

Ryan Venus

Customer Service/Technical Support Representative
   United Arab Emirates
  |   Dubai, Dubai

Overview

-4 Years experience in the call center industry as customer service/technical support representative for American Telecommunication company/ISP (Verizon Online and Timewarner Cable)
-Provide customer satisfaction by attending to customers' querries and concerns regarding their subscription/services (about 60% American, 40% mixed nationalities such as Mexican, Indian, Spanish, British, German, Arabic, Russian, Japanese, Chinese, etc.)
-Troubleshooting internet connection, including computer hardware and software problem such as browsers,...

Read More »

Skills (5)

Tested
customer service skills
computer hardware and software application skills
computer hardware and software troubleshooting skills
Internet connection troubleshooting skills
interpersonal skills

Employment

StarTek International (Philippines) Incorporated
Technical Support Representative
2011 - 2011
Answer inbound calls coming from the U.S.A. (Time Warner Cable Internet customers). Provide outstanding customer service by: o Assist and attend to customerís queries, provide information o...
Teletech Customer Care Management Incorporated
Customer Service/Technical Support Representative
2007 - 2011
Answer inbound calls coming from the U.S.A. (Verizon DSL service customers) Provide outstanding customer service by: o Assist and attend to customerís queries, provide information o Handles...

Education

Saint Clare College of Caloocan
Bachelor of Arts in Political Science
1997 - 2001

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
rye_venus
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Ryan Venus | Elance

Ryan Venus