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Cem Sabri Pozam | Elance
 
176985602337900
Last Sign-in: Aug 26, 2015

Cem Sabri Pozam

Market Research Professional
   United Arab Emirates
  |   Dubai, Dubai
  |  7:47 am Local Time

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Cem Sabri Pozam's identity has been verified.  Learn More

Overview

10 years of extensive multinational experience in field of Hospitality, Travel and Retail industry in Quality Assurance, Business process improvement, Operations management and Sales & Marketing.

Core areas of strengths include developing mystery shopping initiatives, integrity programs and customer satisfaction surveys for hotels, airlines, government, theme parks, restaurants, airports and luxury retail brands.

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Skills (10)

Tested

Employment

Fast Insight
Managing Director
2012 - Present
Fast Insight
Senior Business Development Manager
2011 - 2012
International Service Check
Project Manager
2011 - 2011
International Hospitality Check
Business Development Manager
2007 - 2011
Jumeirah Emirates Towers
Business Development Executive
2006 - 2007
Sheraton Jumeirah Beach Resort & Towers
Sales Executive
2004 - 2006

Education

Malaspina University
Tourism Courses
2002 - 2003
Les Roches
Hotel Management Diploma
1999 - 2001
Overview  |  Job History  |  Resume/C.V.

Keywords

Mystery shopping
customer satisfaction surveys
employee satisfaction surveys
quality audits
customer experience management
customer loyalty
customer retention
customer engagement
customer insights
branding and identity.
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  • 12 months
  • Lifetime
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Identity
Username
sabripozam
Type
Individual
Member Since
November 2011
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Cem Sabri Pozam | Elance

Cem Sabri Pozam