I'm a very organised person, able to multi-task. Flexible and adaptable. I believe in delivering what is expected. I believe in high standards.
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I have worked in customer service for 5 years. My various jobs that made me good at my job are:
Office manager for a reputed IT firm
Market researcher for a UAV company situated in London
Payroll & Stock Administrator for a large restaurant situated in London
Administrator at a travel agency
? Administration of documentation in the office (central archive of all contracts, evidence of input documentation)
? Administration of work contracts, work contract addendums, as well as of other documentation in the area of work relationships (personal files of the employees, act of jobs systematization, etc.)
? Handles/manages the MS office on time and in accordance with budget ? Liaise with procurement team: providing and administering contracts with suppliers, in accordance with cpmpany policies and procedures. Makes sure that the supply from the major suppliers is verified by the contract. Cooperation with Finance Manager when defining and following supply procedures
? Identify customer needs, generate and analyze reports on insight data
? Use industry-standard research methods and tools to inform the decisions we make on the product.
? Identifying, the right market to launch product
? Maintenance of Time & Attendance data
? Preparation of Payroll inputs in the respective format
? Supply and Stock Inventory
? Developing personal itineraries for clients.
? Finding out exactly what clients want from their experiences and then liaise with agents to deliver everything that is required for a hassle free holiday.
? Preparing trip sheets and bill.
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