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Samantha B. | Elance
 
176985602337900
Last Sign-in: Jan 2, 2014

Samantha B.

Customer Service / Data Entry / Translation /
   Switzerland
  |   Buttisholz, Luzern

Overview

Minimum Hourly Rate $16


5 year experience in customer service and project managment.

Creation of customer service from the ground up;
Number of subordinates: 27 (12 - direct submission)

- Creation of the division organization structure
- Organization of effective work in line with targets
- Recruiting, induction and coaching staff, bring up of the employees
- CS dept. structure and procedures optimization, call-center implementation
- CS dept. annual working plan and budget preparing

My strong features:
Can work with large size of information,...

Read More »

Portfolio

Skills (10)

Tested
Spanish - French Tranlation
Customer Service Test
My Score
avg
Passed
English To Spanish Translation Skills Test
My Score
avg
Passed
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Samantha_Barry
Type
Individual
Member Since
September 2013
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Samantha B. | Elance

Samantha B.