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Sanal P. | Elance
 
176985602337900
Last Sign-in: Nov 5, 2015

Sanal P.

Project Manager with expertise in client servicing
   India
  |   Vadodara, Gujarat
  |  12:11 am Local Time

Overview

Minimum Hourly Rate $13

I have primarily worked in a Client Servicing position throughout my career and my prime focus has been improving and leveraging the entire customer experience

My core competency lies in:
Product support
Project management
Functional analysis (domain expertise in US healthcare)
Client servicing and key accounts management
Managing projects and cross-functional teams

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Skills (10)

Tested
Functional Analysis
Blackbox Testing
Telephone Etiquette Certification
My Score
avg

Service Description

-Project and Virtual Team Management
-Product implementation, training and support
-Business and functional analysis
-SRS creation
-Functional/End user testing
-Client servicing and key accounts management
-Customer Service
-Lead Generation
-Online sales demos
-Executive Support
-Technical Editing and Proofreading

Read More »

Employment

FluidSurveys (A SurveyMonkey Company)
Product Support Specialist
2014 - 2014
FluidSurveys is the web's leading provider of online survey, form & questionnaire software. With powerful yet easy-to-use data collection & analysis tools, FluidSurveys has helped customers answer...
MD On-line
Project Manager-Client Services
2010 - 2013
The company is a leader in healthcare information technology serving a wide variety of clients with solutions such as healthcare transaction, EDI, practice management, EMR, data analytics and...
Office Beacon
Client services representative-Corporate accounts
2009 - 2010
The world’s largest outsourced software and services provider serving the promotional products, retail, quick print as well as many other industries. With a staff of over 1000 employees the...
Etech Global Services
Mentor-Verizon and AT&T
2007 - 2009
The company is a leading provider of customer contact and business process outsourcing solutions that help Fortune 500 companies grow revenue and manage costs. Through its operating companies,...

Education

Gujarat University
Diploma in Electrical Engineering
2004 - Present
Don Bosco High School
Science
1989 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

Project and Virtual Team Management
Product implementation
training and support
Business and functional analysis
Client servicing and key accounts management
Customer Service
Executive Support
Internet Research
Technical Editing and Proofreading
Data entry
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
sanalpanicker
Type
Individual
Member Since
March 2013
Elance URL
Verifications
0
Sanal P. | Elance

Sanal P.