Hi!. ~ I have worked in Customer Service and with the public since I was 15 ~ I love to be creative and accurate. I am seeking work in data entry, customer service and many other areas. I have experience in Health Insurance, retail, as a manager, supervisor, trainer and more - I would love to work for you and show how my skills can do the work.
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· More than 14 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, and planning/implementing procedures and systems.
· Over 7 years experience with knowledge of Health Insurance Policies, Procedures, following strict Hipaa guidelines and answering member, provider, and broker calls. Working with people face-to-face, on the phone, or via fax, email requests. Resolve any questions for benefits, eligibility, precertification guidelines and more.
· Possess solid computer skills. Excellent working knowledge using Microsoft Word, Internet research and quick learning of in-house software.
· Ability to train, motivate, and supervise customer service employees with careful follow-up and coaching.
· A team player, positive attitude and professional work ethic.
· Maintain/update accurate inventories.
. Data Entry Expert.
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