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Sandra M. | Elance
 
176985602337900
Last Sign-in: Oct 21, 2014

Sandra M.

Expert Cust Service and Data Entry
   United States
  |   Barre, MA

Overview

Hi!. ~ I have worked in Customer Service and with the public since I was 15 ~ I love to be creative and accurate. I am seeking work in data entry, customer service and many other areas. I have experience in Health Insurance, retail, as a manager, supervisor, trainer and more - I would love to work for you and show how my skills can do the work.

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Portfolio

Politital Reference from Senator Brewer of the Commonwealth of Massachusetts. Ways...

Skills (10)

Tested

Service Description

· More than 14 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, and planning/implementing procedures and systems.

· Over 7 years experience with knowledge of Health Insurance Policies, Procedures, following strict Hipaa guidelines and answering member, provider, and broker calls. Working with people face-to-face, on the phone, or via fax, email requests. Resolve any questions for benefits, eligibility, precertification guidelines and more.

· Possess solid computer skills. Excellent working knowledge using Microsoft Word, Internet research and quick learning of in-house software.

· Ability to train, motivate, and supervise customer service employees with careful follow-up and coaching.

· A team player, positive attitude and professional work ethic.

· Maintain/update accurate inventories.

. Data Entry Expert.


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Employment

Health Plans Incorporated
Customer Service Hospital Unit
2011 - Present

Education

Marlborough High School
High School
1983 - 1987
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer service
data entry
word processing
voice
telephone
insurance
healthcare
medical
claims
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Identity
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sandiskeyboard
Type
Individual
Member Since
September 2013
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Sandra M. | Elance

Sandra M.