•Over 8 years of progressive administrative and 2 years of customer service experience
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•Fluent in English, Hindi, Punjabi and Urdu
•Able to determine the level of urgent matters and ensured exceptional guidance and customer care
•Strong knowledge in drafting, documentation, research and billing in relation to real estate and criminal law fields
•Ability to operate various office equipments such as computer, facsimile machine and printer.
•Demonstrated excellent communication, organization, time management and problem solving skills...
Elections Canada (Mississauga) May 2011
• Worked with the deputy returning officer (D.R.O)
• Assisted deputy returning officer in setting up and opening of the poll
• Helped out in conducting the vote in a fair and organized manner
• Assisted the deputy returning officer with the counting of ballots
• Closed the polling station
Nando’s Chicken Land (Woodbridge) April 2008- March 2010
•Prepared shift schedules, food related estimates, took orders, shipping and receiving.
•Billing discrepancies dealing with head office complaints
•Cash handling and telephone orders, on floor inquiries and complaints
•Handled customer concerns and questions in proficient and efficient manner
•Supervised and trained new employees in providing good quality and customer service
•Built and maintained loyal clientele providing good quality service
Legal Office Assistant
MacKay and MacKay, Mississauga Feb-April 2005
•Accounts receivable/Payable, legal aid accounts, banking procedures, deposits, transfer payments and cheques certifications
•Transcribed tapes and dicta-typed miscellaneous official transcripts, typed correspondences, faxed and filed letters
•Interaction with Court personnel’s regarding requisition of disclosures and transcripts
•Run day to day office communications and errands
•Handled appointment and meeting scheduling and telephone enquiries...
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