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Nimfa M. | Elance
 
176985602337900
Last Sign-in: Jul 25, 2014

Nimfa M.

Data Entry Specialist/English Instructor
   Philippines
  |   Mandaluyong, NCR
  |  10:36 pm Local Time

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Overview

Minimum Hourly Rate $9

I have a total work experience of 10 years; 4 years from a preparatory school as an assistant teacher; 5 years as a manager/online instructor from an online english company and 2 years as Customer Service associate and technical support representative in a fast-paced medium IT-BPO industry. I am flexible, dynamic and multi-skilled. I can multitask and deal with people from different pursuit and provide them exceptional customer service. I am an excellent team player, knows how to handle people with patience. I have good command of the...

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Skills (10)

Tested
Email Etiquette
My Score
avg
Passed
Customer Service
My Score
avg
Passed
Customer Service (Call center env.)
My Score
avg
Passed

Employment

Sitel Philippines Corporation
Customer Service Representative/Technical Support
2012 - 2013
• Gives brilliant customer service to the customer • Help the customers move their services to another property • Ask politely to the customer if they want to upgrade their services to the house...
Dainedu Corporation
Manager/ESL Instructor
2007 - 2012
Duties as an ESL Instructor • Teach English language over the phone and video classes • Checking of the student’s page on the website • Indicating student’s attendance, progress of the lesson,...
Pag-asa Christian Learning Center
Secretary
2000 - 2005
• Receives and screens incoming correspondence, reports and other forms of communication addressed to the Principal and forwards appropriate materials to the Principal and/or appropriate...

Education

National Teachers College
Bachelor of Science in Elementary Education
2000 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry; Web Research; Encoding; Virtual Assistant
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  • 12 months
  • Lifetime
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Identity
Username
sanmigcoffee
Type
Individual
Member Since
July 2014
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Nimfa M. | Elance

Nimfa M.